Greetings, Commanders.
We have identified a display error regarding the item list within the chests of the ongoing 'Search Event.'
We sincerely apologize for any confusion this may have caused during your gameplay.
Please find the details of the error and the subsequent compensation measures below.
■ Error Details & Fix Schedule
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Error: 'Armament Scroll' and 'Hero's Soul' appearing in the chest item list despite being unobtainable (Simple display error).
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Fix Plan: The list display will be corrected in the next update.
■ Compensation Info
To make up for any disappointment caused, we have prepared the following compensation.
1. General Compensation (For All)
A coupon code available for all Commanders.
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Coupon Code: BHJMHE72
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Reward: 500 Jewels
2. Additional Compensation (Based on Usage)
Distributed based on the number of 'Sealed Chests' used during the event period.
[Calculation Basis (Final Quantity)]
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Armament Scroll: Number of Sealed Chests opened x 10% x 10 (Rounded up)
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Hero's Soul: Number of Sealed Chests opened x 30% x 10 (Rounded up)
■ Compensation Schedule
Payments will be made in two rounds based on the event session.
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1st Round (Dec 2025 Event):
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Target Period: Dec 4, 2025 – Dec 18, 2025 Search Event participants
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Distribution: During maintenance on Feb 5, 2026
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2nd Round (Jan 2026 Event):
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Target Period: Jan 29, 2026 – Feb 12, 2026 Search Event participants
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Distribution: During maintenance on Feb 12, 2026
We promise that this compensation process will be conducted fairly and accurately for all Commanders.
Furthermore, we will strengthen our inspection process for future updates to prevent such display errors from recurring and to ensure only accurate information is provided.
Thank you for your understanding. We will continue to do our best to provide a more reliable service.